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Welcome to Community Gateway Association

Working together to provide homes and communities our tenants can be proud of with services they value and trust.

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Preparing for winter

As the colder months approach, we are here to support you. We've put together some guidance for keeping yourself and your home safe and warm.

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A new era of CGA Membership

We have taken Membership to a whole new level! You can now earn points and rewards for having your voice heard - you don't want to miss it.

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Tenant Voice - Making a change

Learn how and where your views have made a difference across Community Gateway and influenced the services we deliver.

What's happening at CGA

Following up on your Gas Service

At Community Gateway, we’re committed to delivering safe and reliable services to you. As part of this commitment, we work with Morgan Lambert, our external auditors, to independently check the quality of our Gas Services.

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Bypassing Meters Amnesty

Since 2022 energy companies have reported that the tampering of electrical meters has increased by over 400% and continues to do so. We have noticed an increase in the bypassing of meters in our properties and as such, due to the serious health and safety risks this poses, action needs to be taken to prevent any serious incidents or fatalities.

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A few days in the life of a Tenancy Management Officer

You have told us how important community safety is to you. Our Tenancy Management Team is here to support you to maintain your tenancy agreement and work collaboratively with other agencies to help keep the place you live safe. It’s a busy team, where no two days are the same, as Officers deal with reports of anti-social behaviour, noise nuisance, neighbour dispute and more.

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In Our Communities


What's coming up in your area?

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Spotlight Session - Complaints
Harbour House, Port Way, Preston, PR2 2DW
Come and take an in-depth look at our complaints service.