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Homepage slider - Customer Service Commitments

Customer Service Commitments 

At Community Gateway, our tenants are at the heart of everything we do. Our Customer Service Commitments are shaped by your feedback and clearly set out the service standards you can expect from us.

View our Customer Service Commitments
Digi Opportunities

New Digital Involvement Opportunities

Help us shape the digital services we provide by giving us your feedback. We're looking for website testers and a Tenant Experience Group.

Find out more
Slider 2 - Get Involved

Amplifying the Tenant's Voice

2025 has got off to a flying start! Over 100 tenants have already shared their thoughts in both in-person and online feedback sessions. Find out more about getting involved.

Find out more
Slider 3 - Community Work

Gateway in the Community

Over the past two months, we have been carrying out lots of improvement works in your communities. Find our what we've been doing.

Current Projects
Slider 4 - Calendar of Events

Upcoming Events

Are you registered on our Tenant Hub? The next edition of our newsletter is packed full of events and activities to keep the kids busy over the half-term break. Sign up now!

Events Calendar

What's happening at CGA

Image of the day of action with CGA and our partners Featured Image: Image of the day of action with CGA and our partners - Read Full Post: Dawson and Aughton Walk Action Day
Dawson and Aughton Walk Action Day

Following concerns about fly-tipping and waste being dumped in communal areas at Dawson and Aughton Walk, in Preston City Centre, our Environmental Services team reached out to colleagues in the Engagement Team to take coordinated action. The Tenancy Management team had also seen an increase in reports regarding fly tipping in the area. 

Read

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Recent Photos & Video

What's coming up in your area?

CGA employee wearing a purple t-shirt, using a drill to fix a door hinge
Spotlight Session - Repairs and maintenance
Harbour House, Port Way, Preston, PR2 2DW
Come along and shine a spotlight on our Repairs and Maintenance Service.
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Spotlight Session - GreenCare and Regeneration
Harbour House, Port Way, Preston, PR2 2DW
Come along and shine a spotlight on our GreenCare service and Regeneration.
young-children-making-diy-project-from-upcycled-materials Every Monday, 1-3pm
Arts & Crafts Club
The Hub at St Bernards, Elswick Road, Ashton-on-Ribble, Preston, PR2 1NT
Come along to have fun with arts and crafts
close-up-volunteers-collecting-food-donations Every Tuesday, 10am - 12pm
Parish Pantry
Ascension Church, 450 Watling Street Road, Ribbleton, Preston PR2 6UA
For families who require assistance in providing basic food items for their household
top-view-thread-with-copy-space-measuring-tape Every Thursday, 1-3pm
Sewing Club
The Hub at St Bernards, Elswick Road, Ashton-on-Ribble, Preston, PR2 1NT
Come along to the Sewing Club!
friends-enjoying-hot-coffee-together Every Friday, 10am-12pm
Brew and Chats
The Hub at St Bernards, Elswick Road, Ashton-on-Ribble, Preston, PR2 1NT
Grab a brew and a chat at The Hub at St Bernards
people-cooking-enjoying-food Every Friday, 1:30-3:30pm
Thrifty Kitchen Cook Along
The Intact Centre 49 Whitby Avenue, Ingol Preston PR2 3YP
Come along to this FREE weekly cooking session