Our opening times over the festive period
As we approach the festive period, we want to ensure you are informed about our opening hours and the services available during this time.
Working together to provide homes and communities our tenants can be proud of with services they value and trust.
As the colder months approach, we are here to support you. We've put together some guidance for keeping yourself and your home safe and warm.
We have taken Membership to a whole new level! You can now earn points and rewards for having your voice heard - you don't want to miss it.
Learn how and where your views have made a difference across Community Gateway and influenced the services we deliver.
As we approach the festive period, we want to ensure you are informed about our opening hours and the services available during this time.
At Community Gateway, we’re committed to delivering safe and reliable services to you. As part of this commitment, we work with Morgan Lambert, our external auditors, to independently check the quality of our Gas Services.
I’d like to share some key highlights from our recent Community Gateway Association (CGA) Board meeting in November.
We are excited to announce that the brand-new Savick Library in Preston has officially opened its doors to the public.
Since 2022 energy companies have reported that the tampering of electrical meters has increased by over 400% and continues to do so. We have noticed an increase in the bypassing of meters in our properties and as such, due to the serious health and safety risks this poses, action needs to be taken to prevent any serious incidents or fatalities.
You have told us how important community safety is to you. Our Tenancy Management Team is here to support you to maintain your tenancy agreement and work collaboratively with other agencies to help keep the place you live safe. It’s a busy team, where no two days are the same, as Officers deal with reports of anti-social behaviour, noise nuisance, neighbour dispute and more.
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In this session, we'll shine a spotlight on our complaints service, offering you the opportunity to share your views and suggest improvements.
The session will run from 5-7pm, food will be provided and transport can also be arranged to and from the session for those who need it.
Book your place by calling 0800 953 0213 (option 6) or by emailing get.involved@communitygateway.co.uk.
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