
National Customer Service Week 2025
We are proud to support National Customer Service Week 2025, taking place from 6th - 10th October.
At Community Gateway, our tenants are at the heart of everything we do. Our Customer Service Commitments are shaped by your feedback and clearly set out the service standards you can expect from us.
2025 has got off to a flying start! Over 100 tenants have already shared their thoughts in both in-person and online feedback sessions. Find out more about getting involved.
Over the past two months, we have been carrying out lots of improvement works in your communities. Find our what we've been doing.
Are you registered on our Tenant Hub? The next edition of our newsletter is packed full of events and activities to keep the kids busy over the half-term break. Sign up now!
We are proud to support National Customer Service Week 2025, taking place from 6th - 10th October.
We may have contacted you about some important changes that affect you if you have a Radio Teleswitch (RTS) electricity meter.
It was great to welcome over 100 tenants, family members, Board members, and partners to our head office at Harbour House for our Big Get Together and Annual General Meeting (AGM).
At Community Gateway Association, we are committed to keeping you safe, that is why we are proud to support this year’s Gas Safety Week 2025, taking place from 8th to 14th September.
Today, we are excited to join the National Housing Federation in celebrating #StartsAtHome Day! At Community Gateway Association, we are passionate about raising awareness of the incredible difference supported housing makes to lives every day.
Welcome to my latest update as Chair of Community Gateway’s Board, following our recent Board meeting at the end of July.
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Lancashire Adult Learning Tutors will be providing interview, application and CV support on the day. The event will feature a range of employers, as well as information on volunteering and apprenticeship opportunities, from 10 am until 2 pm at The Intact Centre.
Come along and shine a spotlight on Investment Programme and Safety Checks. This session will allow you to find out how we deliver our service as well as provide you with the opportunity to help us shape our offer to you.
When: Thursday 13th November
Where: Harbour House, Portway, Preston, PR2 2DW
Time: 5pm-7pm
Book your place by calling 0800 956 0213 (option 6) or emailing get.involved@communitygateway.co.uk.
Warm Matters Drop-In event for Lancashire residents from 10 am - 1 pm run by South Ribble Borough Council.
In this session, we'll shine a spotlight on our complaints service, offering you the opportunity to share your views and suggest improvements.
The session will run from 5-7pm, food will be provided from 4.30pm and transport can also be arranged to and from the session for those who need it.
Book your place by calling 0800 953 0213 (option 6) or by emailing get.involved@communitygateway.co.uk.
An informal group where anyone can come and chat, have a brew and talk to others about their loss, whether their loved one has died recently or some time ago, running from 10-11:30am on the first Thursday of the month.
There’s no need to book, and if you would like to bring a friend along for a bit of support then please do.
It’s not a counselling group and there’s no set structure to it, but anyone who wishes to introduce themselves and tell their story is welcome to; or if you would prefer to sit and listen that’s fine too.
Open every Tuesday morning 10am-12noon, The Community Pantry is intended to give relief to individuals / families who find themselves in immediate need and require assistance in providing basic food items for their household.
Please contact the Parish Office for details. Tel. 01772 759274
Back by popular demand, Thrifty Kitchen is back, starting Friday 31st January.
These FREE one of cooking sessions run every Friday from 1-3:30pm, helping you learn new cooking skills in a welcoming group environment. Enjoy good food, have fun and socialise with others who all have the same interest of cooking.
All equipment and ingredients are provided.
Call 01772 760760 or call into reception to book a place.
Ran by Foxton. This is a women's group that will be held every Thursday from 9.30 am until 11 am. Little ones are welcome with activities provided, so that you have some time to yourself.
Ingol Library digital skills sessions will run through a variety of subjects, from basic computer skills to shopping online and using health apps from the GP. All to make sure you feel comfortable and confident with computers and mobile devices.
Free and all are welcome.
Three sessions available
2 pm - 2.30 pm
2.45 pm – 3.15 pm
3.30 pm – 4.00 pm
Book your place below:
https://www6.apps.lancashire.gov.uk/w/webpage/event-details?eventid=375025
Whatever arts and crafts you enjoy and whatever your ability, bring your work along to The Savick Library and join their like-minded group where everyone is welcome and a friendly atmosphere is guaranteed.
Ribbleton Library are hosting a Cuppa & A Quiz session every second Friday of the month. Come along alone or bring a friend to challenge your knowledge on all sorts of subjects.
No need to book, just show up.
You'll get a free hot drink to enjoy whilst you are quizzing.