Welcome to Community Gateway Association

Working together to provide homes and communities our tenants can be proud of with services they value and trust.

About Us

A new focus for the Community Fund

We have made changes to our Community Fund to support projects which help to create safer and greener communities.

Find out more

A new era of CGA Membership

We have taken Membership to a whole new level! You can now earn points and rewards for having your voice heard - you don't want to miss it.

Become a Member

Get involved with us

There are plenty of opportunities to get involved and have your voice heard, whether that's online, in-person or by completing a survey.

Get Involved

Find a Home

Repairs (including damp and mould)

Complaints & Feedback

Get Involved

Amplify the tenant voice by taking part in our new consultation series

We want to hear from you and gather your feedback about the services we provide across the organisation. This includes GreenCare and Repairs, a new 'Good Neighbour Agreement', proposed Customer Service Commitments and more.

This consultation series is running from September - November 2024 and we're hoping to hear from a wide range of CGA tenants. Find out more and complete a survey today.

Have your say!

A few days in the life of a Tenancy Management Officer

You have told us how important community safety is to you. Our Tenancy Management Team is here to support you to maintain your tenancy agreement and work collaboratively with other agencies to help keep the place you live safe. It’s a busy team, where no two days are the same, as Officers deal with reports of anti-social behaviour, noise nuisance, neighbour dispute and more.

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Anti-Social Behaviour Awareness Week 2024

Today marks the start of Anti-Social Behaviour (ASB) Awareness Week (18-24 November 2024), and this year's theme is #MakingCommunitiesSafer.

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This is an image of the Chair of the Board Phil Parramore with the text 'Chair's Blog' next to it.

Chair's Blog - October 2024

I’m excited to share some key highlights from our recent Community Gateway Board meeting in October.

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This is an image of two pairs of feet on the radiator

Have you tested your heating lately?

Winter might feel like it’s a while away, but it is the perfect time to test your heating. By checking it now, you can spot any issues early and let us know before the cold weather starts.

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This is an image of one of our tenants completing a survey.

Tenant Satisfaction Measures Survey

At Community Gateway, we’re always looking to improve our services and ensure they meet your needs as a tenant. One way we achieve this is by actively seeking your feedback. From Monday, 30th September 2024, a selection of tenants will be asked to share their views and experiences about the services we provide.

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The Big Get Together and Annual General Meeting 2024

It was great to welcome over 100 tenants, family members, Board members, and partners to our head office at Harbour House for our Big Get Together and Annual General Meeting (AGM).

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