Benefit Support
Our benefits support page has all the information you need to understand and access the benefits available to you
- General information and guidance
- A benefits/grant check
- Making a claim online
- Filling out forms
- Pursuing benefit reconsiderations and appeals
How to contact us
If you need help or advice, please contact our Tenancy Support Team:
- Call - 0800 953 0213 (option 4)
- Email - tenancysupport@communitygateway.co.uk
- Online - Complete the online form
-
You can use an independent, free and anonymous benefits calculator to check what you could be entitled to. This will give you an estimate of:
- The benefits you could get
- How much your benefit payments could be
- How your benefits will be affected if you start work or increase your hours
- How your benefits will be affected if your circumstances change - for example if you have a child or someone moves out of your home
-
If you are living with a long-term medical condition or disability, you may be entitled to Personal Independence Payment if you are of working age, or Attendance Allowance if you are aged 67 or over. Our Tenancy Support Team has expert benefit advisors who will be happy to talk to you about entitlement and how to apply. They can complete the application forms with you and guide you through the claims process.
Personal Independence Payment (PIP)
PIP is a benefit for people who need help with everyday tasks, and/or find it difficult to get around because of their disability or health condition.
To qualify you must have had difficulties due to your health condition for at least three months and expect it to last for at least nine months (special rules apply to the terminally ill). PIP can be paid to people in or out of work and it does not matter how much you have in savings. For more information please take a look at the videos now available on the DWP YouTube channel.
If you are struggling with your health and think you might qualify for PIP, get in touch with our Tenancy Support Team.
Attendance Allowance
Attendance Allowance is a benefit for people who need help with their personal care and are State Pension Age when they first claim. To qualify, you must have had problems for the past six months (special rules apply to the terminally ill), be in the UK when you apply and have lived here for at least two out of the last three years.
Attendance Allowance is paid on top of other income or benefits, and it does not matter how much you have in savings.
If you are struggling with your health and think you might qualify for Attendance Allowance, get in touch with our Tenancy Support Team.