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Gateway in the community - page header

Gateway in the Community

Our Engagement and Communities Team is out and about in your communities, working with tenants, residents, and partner organisations to improve our services and local areas. 

Our Community Fund

Gateway in the Community

Our Engagement and CommunitiesTeam is out and about in your communities, working with tenants, residents, and partner organisations to improve our services and local areas.  

By speaking with tenants through door-knocking and engagement activities, we aim to provide you with the opportunity to have your voice heard across the organisation. By listening to your views and acting on them, the team can help implement improvements for you and your local community.

Meet the team and find out what they do in these short videos below: 

The team with Ashton Primary School student - dog fouling action day
Meet Sharon Grimshaw
Meet Lisa Taylor
Meet Eddie Bellingham

The team are patch-based, meaning they each work in a dedicated neighbourhood so they can really get to know you and the local area. To find out who is responsible for your area, visit our Tenant Hub here.

Gateway2You

We regularly bring our services into the heart of our communities, making it easier for you to speak to our teams, asking questions and sharing any concerns. We have a regular programme of venues, dates and times which include all of our neighbourhoods, so you should be able to come along to a session that suits you - check out our events calendar to find your next local session.

Recent Activities

Over the last few the months, the team has been speaking to as many tenants as possible to gain their views on what they would like to see in our new Community Empowerment and Community Investment Strategies. They have also carried out consultation to establish tenants’ priorities on our new set of customer standards.

In response to tenants’ feedback in the Blackpool area, we carried a dog fouling day of action, working in partnership to raise awareness of people’s responsibilities to remove dog foul, and installing new waste bins to support them to do so. Previous days have seen a reduction of around 70% in dog foul, so we are looking forward to seeing the impact this day has had.

To find out more about what the team has delivered, please click here.