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Making changes to your home

Your home should feel like your own, and sometimes that means making changes. For some of these changes, you’ll need our permission. Here is everything you need to know about making changes to your home.

If you wish to do anything that changes the structure of the property permanently, then you must get permission. For example:

  • Plastering internal walls
  • Changing/removing the lounge fire
  • Adding additional kitchen units or cutting counter tops
  • Changing/removing internal doors
  • Tiling the floors
  • Installing your own bathroom
  • Fitting a cat flap
  • Installing a water meter
  • Conservatories, extensions and structures
  • Installing a gas fire/log burner or any multi fuel stoves
  • Alteration to your central heating system including extra radiators
  • Installing extra electrical sockets
  • Installing patio doors

You can paint and wallpaper, however:

  • We do not allow the application of ripple or raised type textured finishes to your walls
  • Painting of kitchen units, cupboards or drawers is also not allowed.
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You must also ask permission if you wish to make changes to the outside of your home, for example:

  • Putting up fencing
  • Planting, removing or pruning any trees
  • Putting up a shed, storage unit or structure
  • Putting in a patio or decking area
  • Installing a driveway or parking space
  • Putting in an outdoor tap
  • Redecorating the outside of the house
  • Installation of a satellite dish
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Further Information

You must not do anything which involves touching the electrics or gas supply in the property.

If you have been notified that there are Asbestos Containing Materials (ACMs) present in your home, you should never carry out any work that involves removing, drilling, sawing, sanding or cutting into ACMs, as this may release fibres into the air. If you think you may have ACMs in your home, get in touch with our Property Investment team on 0800 953 0213 (option 1).