Community Gateway News

Introducing our Customer Service Commitments

Written by Community Gateway | Monday 24 March 2025

At Community Gateway, our tenants are at the heart of everything we do. That is why we are proud to launch our Customer Service Commitments, shaped by tenant feedback.

These commitments clearly set out the service standards you can expect from us, reinforcing our dedication to clear communication, respect, timely responses, and listening to your feedback.

Our commitments align with our Corporate Plan priority to 'provide excellent customer service'.

We are excited to implement these Customer Service Commitments and continue working closely with you to refine and enhance our services.